Avera Song · Safety

Make it personal.
Keep it respectful.

Acceptable Use Policy · Effective 9 November 2026

This policy applies to stories, prompts, lyrics, music, gift pages and other material submitted to or created through Avera Song. It supplements our Terms of Service. Avera is a personalized song service, not a voice-cloning or impersonation tool.

1. Prohibited content and requests

You may not request, submit, generate, publish, or distribute content through Avera that:

Is pornographic, sexually explicit, or otherwise NSFW.
Depicts or encourages graphic violence, gore, threats, or targeted harassment.
Promotes hate, dehumanization, or discrimination against a protected group.
Contains child sexual abuse material, sexualizes a minor, or depicts any sexual activity involving a person under 18.
Impersonates a real person, creates a deceptive deepfake, or imitates a real person’s voice or likeness without authorization.
Infringes copyright, trademark, publicity, privacy, or other rights; this includes requests to copy a protected song or imitate a named living artist.
Facilitates crime, fraud, exploitation, or attempts to bypass Avera’s safety controls.

Do not submit another person’s confidential or sensitive information unless it is necessary for the song and you have permission to use it.

2. Safety screening and review

Before generation, Avera screens submitted story text and generated lyric text with Cloudflare Workers AI using Meta Llama Guard 3 8B. The check can make mistakes and does not guarantee that every unsafe request will be identified. Finished audio does not currently receive a separate automated voice-identity or audio-deepfake scan. Avera does not accept uploaded voice samples and prohibits voice impersonation regardless.

Reports are reviewed by Avera support. We assess the reported material and available order context, may temporarily restrict access while reviewing, and may request more information. Safety reports are not public. Avera is not a 24/7 emergency-response service.

3. Report a concern

Report prohibited content, suspected impersonation, or an infringement concern by emailing hello@averasong.com with “Content safety report” in the subject. Include the song order number or page link, the relevant lyric or timestamp if known, the reason for your report, and a way for us to contact you. Do not attach illegal sexual content involving minors. We aim to acknowledge reports within two business days and may take longer to investigate complex cases.

4. Enforcement and appeals

Depending on severity and context, Avera may refuse a generation request, remove or disable a shared page, restrict generation or account access, close an account, or report suspected illegal activity to the relevant authorities. Serious child-safety concerns receive priority. Repeated or deliberate violations may result in permanent loss of access.

If you believe Avera made a mistake, reply to the decision notice or email hello@averasong.com with “Appeal” in the subject. We aim to acknowledge an appeal within two business days and, where practical, have it reviewed by someone other than the person who made the initial decision.

5. Contact